Terms of service
Terms of ServiceCoach De Bruyns ("we", "us", "our") operates the website [www.coachdebruyns.com] (http://www.coachdebruyns.com]) and sells digital products (eBooks, audiobooks, guides) and coaching services (virtual one-on-one sessions).Last Updated: [Insert Today’s Date]1. Acceptance of These Terms
By accessing our website, creating an account, purchasing any product, or booking a coaching session, you agree to be legally bound by these Terms of Service, together with our Refund & Returns Policy, Shipping & Delivery Policy, and Privacy Policy (all incorporated by reference). If you do not agree, you must not use our website or services. We may update these Terms from time to time. Continued use after changes constitutes acceptance. The version in effect at the time of your purchase or booking applies to that transaction.2. Our Services
We provide:
You may need a free account to purchase or access content. You must provide accurate information and keep your password secure. You are responsible for all activity under your account. We may suspend or terminate accounts for misuse, chargebacks, or breaches of these Terms.4. Purchases, Payments & Billing
Prices are in South African Rand (ZAR) unless otherwise stated and include VAT where applicable. We use secure third-party payment processors (e.g., PayFast, PayPal, or similar). You authorise us to charge your chosen payment method. All sales are processed immediately. Subscriptions or recurring coaching packages (if offered) will be charged automatically until cancelled in accordance with the specific plan terms.5. Delivery & Access
All digital products are non-refundable once downloaded or accessed (see our full Refund & Returns Policy). For coaching sessions:
You receive a limited, non-exclusive, non-transferable, revocable licence for personal use only. You may not:
You agree not to:
The website, all content, logos, and materials are owned by or licensed to Coach De Bruyns. Nothing in these Terms grants you ownership. Limited personal use is allowed; all other rights are reserved.11. Disclaimers & Warranties
Our website and services are provided “as is” and “as available”. We disclaim all warranties (express or implied) to the maximum extent permitted by law. We do not warrant uninterrupted access, error-free operation, or that coaching will achieve any specific result. South African law (including the Consumer Protection Act) may provide certain non-excludable rights — these Terms do not limit those.12. Limitation of Liability
To the fullest extent allowed by South African law, our total liability to you for any claim arising from these Terms or use of our services is limited to the amount you actually paid us in the 12 months preceding the claim. We are not liable for indirect, consequential, or punitive damages (including loss of profit, data, or opportunity).13. Indemnification
You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your breach of these Terms, your use of the services, or any content you post/upload.14. Privacy & Data Protection
We process your personal information in accordance with the Protection of Personal Information Act (POPIA). See our separate Privacy Policy for details. By using the site you consent to this processing.15. Governing Law & Dispute Resolution
These Terms are governed by the laws of the Republic of South Africa. Any disputes will first be attempted to be resolved amicably. If unresolved, they will be referred to arbitration under the rules of the Arbitration Foundation of Southern Africa (AFSA) or to the competent South African courts in the jurisdiction where our business is registered. 16. ECTA & CPA Supplier Information (Required Disclosures)
For questions about these Terms, email us at info@coachdebruyns.com (mailto:info@coachdebruyns.com).
By accessing our website, creating an account, purchasing any product, or booking a coaching session, you agree to be legally bound by these Terms of Service, together with our Refund & Returns Policy, Shipping & Delivery Policy, and Privacy Policy (all incorporated by reference). If you do not agree, you must not use our website or services. We may update these Terms from time to time. Continued use after changes constitutes acceptance. The version in effect at the time of your purchase or booking applies to that transaction.2. Our Services
We provide:
- Digital Products: Instantly downloadable or streamable eBooks, audiobooks, and related digital content.
- Coaching Services: Virtual (online) one-on-one coaching sessions focused on personal development, relationships, marriage, and traditional values. Sessions are typically 40 minutes and delivered via Zoom or similar platform.
You may need a free account to purchase or access content. You must provide accurate information and keep your password secure. You are responsible for all activity under your account. We may suspend or terminate accounts for misuse, chargebacks, or breaches of these Terms.4. Purchases, Payments & Billing
Prices are in South African Rand (ZAR) unless otherwise stated and include VAT where applicable. We use secure third-party payment processors (e.g., PayFast, PayPal, or similar). You authorise us to charge your chosen payment method. All sales are processed immediately. Subscriptions or recurring coaching packages (if offered) will be charged automatically until cancelled in accordance with the specific plan terms.5. Delivery & Access
- Digital Products: Delivered instantly upon cleared payment via download link, email, or member dashboard (see our separate Shipping & Delivery Policy).
- Coaching Sessions: Access details (Zoom link) are emailed after payment and scheduling. You must provide a valid email and have a stable internet connection.
All digital products are non-refundable once downloaded or accessed (see our full Refund & Returns Policy). For coaching sessions:
- Cancellations or rescheduling must be requested at least 48 hours in advance via email to info@coachdebruyns.com.
- Late cancellations or no-shows forfeit the session with no refund or reschedule.
- We follow the strict rules in our Refund & Returns Policy (no refunds for change of mind after access or after a session has begun).
You receive a limited, non-exclusive, non-transferable, revocable licence for personal use only. You may not:
- Copy, share, resell, rent, or distribute the files
- Remove copyright notices
- Use the content for commercial purposes or public display
- Nature of Coaching: Our coaching is educational and personal-development focused. It is not therapy, counselling, legal advice, medical advice, or psychological treatment. We do not diagnose or treat any condition.
- No Guarantees: Results depend entirely on your effort, circumstances, and choices. We make no guarantees or promises regarding outcomes in marriage, relationships, family life, or personal growth.
- Client Responsibility: You are fully responsible for your decisions and actions. Coaching is a collaborative process; we provide guidance only.
- Confidentiality: We treat session content as private. You agree not to record, screenshot, or share sessions without our prior written consent. We may keep anonymised notes for our records.
- Professional Boundaries: Sessions are strictly professional. Inappropriate behaviour will result in immediate termination with no refund.
You agree not to:
- Use the site for unlawful purposes
- Upload harmful code or content
- Harass other users or staff
- Attempt to access restricted areas
- Resell or commercially exploit any content or services
The website, all content, logos, and materials are owned by or licensed to Coach De Bruyns. Nothing in these Terms grants you ownership. Limited personal use is allowed; all other rights are reserved.11. Disclaimers & Warranties
Our website and services are provided “as is” and “as available”. We disclaim all warranties (express or implied) to the maximum extent permitted by law. We do not warrant uninterrupted access, error-free operation, or that coaching will achieve any specific result. South African law (including the Consumer Protection Act) may provide certain non-excludable rights — these Terms do not limit those.12. Limitation of Liability
To the fullest extent allowed by South African law, our total liability to you for any claim arising from these Terms or use of our services is limited to the amount you actually paid us in the 12 months preceding the claim. We are not liable for indirect, consequential, or punitive damages (including loss of profit, data, or opportunity).13. Indemnification
You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your breach of these Terms, your use of the services, or any content you post/upload.14. Privacy & Data Protection
We process your personal information in accordance with the Protection of Personal Information Act (POPIA). See our separate Privacy Policy for details. By using the site you consent to this processing.15. Governing Law & Dispute Resolution
These Terms are governed by the laws of the Republic of South Africa. Any disputes will first be attempted to be resolved amicably. If unresolved, they will be referred to arbitration under the rules of the Arbitration Foundation of Southern Africa (AFSA) or to the competent South African courts in the jurisdiction where our business is registered. 16. ECTA & CPA Supplier Information (Required Disclosures)
- Full name: [Insert your full legal name / Pty Ltd registration number]
- Physical address: [Insert your South African street address]
- Email: info@coachdebruyns.com
- Main business: Sale of digital educational products and virtual coaching services
- Telephone: [Insert your contact number]
- These Terms constitute the entire agreement.
- If any provision is invalid, the rest remain enforceable.
- We may assign these Terms; you may not.
- Headings are for convenience only.
For questions about these Terms, email us at info@coachdebruyns.com (mailto:info@coachdebruyns.com).